Privacy Policy

Introduction

Welcome to Brownsville Truck Winches’ online space! At our website, https://brownsville-truck-winches.rgv4x4shop.com (hereafter referred to as ‘Brownville Truck Winches’, ‘us’, or ‘we’), we prioritize your privacy and are committed to being transparent about how we handle your personal data. This Privacy Policy details the practices we employ when collecting, using, and protecting information from our users, ensuring compliance with global privacy standards.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website and its subdomains.
Mobile applications developed by us.
Online services offered through the above platforms.
Any other digital resources directly associated with our business.

Please note that this privacy statement does not extend to external links or third-party services, which have their own distinct privacy policies governing user data collection and usage.

Processing Activities

Your interactions with Brownsville Truck Winches may involve various data processing activities, including:

Account Management: When you create an account on our site, we collect and store your name, contact details, and login credentials.
Transactions: We process payment information, billing details, and purchase history for seamless transactions.
Communication: You may choose to receive newsletters, promotional emails, or SMS alerts from us, which we manage according to your preferences.
Site Usage: Our servers log user activity, including page visits, search queries, and interaction with our content.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

Account Information: This includes usernames, passwords, email addresses, and profile details you voluntarily provide.
Payment Details: We securely store payment information such as cardholder names, credit/debit card numbers, expiration dates, and CVV codes for seamless transactions.
Financial Data: We may collect bank account information, tax identification numbers, or other financial records for billing and accounting purposes.
Purchase History: Your past and current orders, including products purchased, quantities, and order status.
Mobile Device IDs: Unique identifiers from your mobile device to personalize content and improve performance.
Location Data: Information about your geographical location when you interact with our website or use our location-based services.
Feedback and Reviews: Submitted comments, ratings, and reviews help us improve our products and services.
Social Media Profiles: We may collect data from social media platforms (e.g., Facebook, Instagram) if you choose to log in through these accounts.
Product Information: Details about the products you view, search for, or purchase on our site.

Cookies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These are essential for website functionality and performance, ensuring a seamless browsing experience.
Preference Cookies: Used to remember your preferences, such as language settings or display options.
Analytics Cookies: Help us analyze site traffic and understand user behavior to improve our services.

Users can control non-essential cookies through our built-in Cookie Manager, offering transparency and choice regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary, balancing legal requirements, business needs, and your rights:

Data required for legal compliance or tax purposes is retained for the specified periods.
We anonymize or delete data when it’s no longer needed for initial purposes, ensuring user privacy.

Security Measures

Brownville Truck Winches prioritizes data security through robust measures:

Data Encryption: We use encryption protocols to safeguard data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or sell personal information from children under 18 years of age. Our services are designed for a general audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: Correct any inaccurate or incomplete data.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data for specific purposes.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for marketing or other purposes.
Non-Discrimination: You have the right to take legal action if we discriminate against you due to exercising these rights.

To exercise any of these rights, please contact our Privacy Team via the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

Brownville Truck Winches reserves the right to update this policy at any time. Any modifications will be posted on this page, ensuring transparency and user awareness.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data protection questions, please contact us:

Email: [email protected]
Mail: Brownsville Truck Winches, Privacy Team, [Address]